Privacy Policy
This Privacy Policy describes how Ashir Haven (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ashirhaven.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and provide a prominent notice of the update on our website or through other means as required by applicable law (e.g., banner notification for significant changes).
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household1 (as defined under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA)). Under the General Data Protection Regulation (GDPR), "personal data" means any information relating to an identified or identifiable natural person.2 The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
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Contact details including your name, address, phone number, and email.
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Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
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Account information including your username, password, security questions, and other information used for account security purposes.
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Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
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Companies who support our Site and Services, such as Shopify. (Provide a direct link to Shopify's Privacy Policy here for transparency)
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Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you. (Name the specific payment processors used and provide links to their privacy policies)
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When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies. (Clearly identify the categories of these third parties, e.g., advertising networks, analytics providers, and consider linking to their privacy policies or providing more information about their practices in a separate Cookie Policy.)
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also, see the section below, Third Party Websites and Links.
How We Use Your Personal Information
Purpose of Processing and Legal Basis (GDPR Requirement): For individuals in the European Economic Area (EEA) and the UK, we are required to inform you of the legal basis for processing your personal data. Our legal bases for processing your personal data for the purposes described below are:
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Contractual Necessity (Art. 6(1)(b) GDPR): For providing you with the Services you have requested, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, or exchanges, creating and managing your account, arranging for shipping, and facilitating returns and exchanges.
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Legitimate Interests (Art. 6(1)(f) GDPR): For marketing and advertising (where we have a legitimate interest in promoting our products and services, subject to your right to object), security and fraud prevention (our legitimate interest in protecting our business and users), communicating with you and service improvement (our legitimate interest in providing effective customer service and improving our Services), and administering and improving our Site and Services through the use of cookies and analytics.
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Consent (Art. 6(1)(a) GDPR): Where required by applicable law, such as for certain types of cookies or marketing communications. You have the right to withdraw your consent at any time.
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Legal Obligation (Art. 6(1)(c) GDPR): For compliance with applicable laws and regulations.
Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.
Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. For users in the USA, you have the right to opt out of the sale or sharing of your personal information for targeted advertising purposes (see "Your Rights" section below). For EEA and UK residents, we will only send you electronic direct marketing communications if you have provided your explicit consent, or as otherwise permitted by applicable law. You have the right to object to direct marketing at any time.
Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services.
Cookies and Similar Technologies
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services. We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.
Cookie Policy (Highly Recommended): Consider creating a separate and more detailed Cookie Policy. This policy should:
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List all the types of cookies used (e.g., essential, functional, analytics, advertising).
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Identify the specific providers of third-party cookies.
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Explain the purpose of each cookie.
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Provide clear instructions on how users can manage their cookie preferences, including how to withdraw consent where applicable.
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Include a link to your Cookie Policy prominently on your website and within this Privacy Policy.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
Please note that while your browser may allow you to transmit a “do not track” signal, like many websites, our Site is not designed to respond to such signals. To learn more about “do not track” signals, you can visit http://www.allaboutdnt.com/.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes, and other reasons subject to this Privacy Policy. Such circumstances may include:
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With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping). (Provide more specific examples of the types of service providers in each category.)
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With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices. (Clearly identify the categories of these partners, e.g., advertising networks, social media platforms, and consider linking to their privacy policies.)
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When you direct, request us, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
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With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
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In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at admin@ashirhaven.com or contact us at 25 1st Ave SW Suite A Watertown, SD, 57201.
For the purpose of applicable data protection laws and if not explicitly stated otherwise, we are the data controller of your personal information.